Last Updated: November 11, 2025

This Privacy Policy describes how URBANBAZAAR ESSENTIAL LLP ("Company," "we," "us," or "our") collects, uses, processes, and protects the personal information collected from users ("User" or "you") of the MyUrbanBazar website (the "Website").

We respect your privacy and are committed to protecting it through our compliance with this policy and applicable Indian laws.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

1.1 Personal Data

This is information that can be used to identify you directly. We collect this when you voluntarily provide it to us, such as when placing an order, registering an account, or contacting us. This may include:

Identity Data: Name, date of birth (optional), username, and password.

Contact Data: Email address, billing address, shipping address, and phone number ‪(+91 129 404 9169‬).

Financial Data: Payment card details (processed securely by third-party payment gateways, we do not store full card details) and other details relating to your purchases.

1.2 Usage Data

This is information collected automatically about your usage of the Website, including:

Technical Data: Internet Protocol (IP) address, browser type, operating system, device details, and time zone setting.

Behavioral Data: Information about how you use our Website, such as pages viewed, products searched, referring/exit pages, and clickstreams.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to:

Process Transactions: To fulfill and manage purchases, payments, returns, and exchanges of goods ordered via the Website.

Provide Services: To create, maintain, and manage your account and provide customer support.

Improve Website: To monitor and analyze trends, usage, and activities in connection with the Website to enhance user experience and functionality.

Communication: To send you technical notices, updates, security alerts, and support messages, and to respond to your inquiries (using email: info@myurbanbazar.com or phone).

Marketing (with consent): To send promotional materials or information about new products, offers, and events that we believe may be of interest to you.

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: To third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, order fulfillment, shipping and delivery, and data analysis.

Legal Compliance: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations (such as court orders or regulatory requirements).

Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

5. Cookies and Tracking Technologies

We may use cookies, which are small data files stored on your hard drive or in device memory, and similar tracking technologies to track the activity on our Website and hold certain information. These are used to analyze user traffic, customize services, measure the effectiveness of promotional efforts, and promote trust and safety. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Data Rights

Depending on the applicable laws, you may have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to correct any inaccurate information we hold about you.

Opt-out: Withdraw your consent for receiving marketing communications at any time by following the unsubscribe link in our emails.

7. Contact Us

If you have questions or comments about this policy, or if you need assistance with exercising your privacy rights, please contact us at:

URBANBAZAAR ESSENTIAL LLP
Email: info@myurbanbazar.com
Phone: +91 129 404 9169